navigate difficult conversations

The purpose of this training is to to equip you with the necessary toolkit for showing up confidently and compassionate in difficult conversations. Learn how to nail the next annual review conversation, talking about sensitive topics or under pressure!

Use our practical tools and techniques in your daily practice to master the structure of difficult conversations and be less nervous. 

€299,00

Date & time

According to your preferences — we'll touch base after registration!

Pricing

€299,00 per person (excl. 21% VAT)

Languages

English, Dutch, Spanish

Duration

2 hours Zoom session + own work on materials

Trainers

Saskia Dejonghe, Marta Cisneros

Contact

Luka Vethake (academy@baseconsulting.com)

At a glance:

DISCOVER

  • Read and learn all about structures of difficult and courageous conversations, building bricks of manouvring such a challenge and key techniques for meaningful questions
  • Understand and leverage on the impact of meaningful questions on teams and employees

DESIGN

  • Work with the difficult conversation method
  • Implement culture of curiosity and impactful questions
  • Practice your conversation and question skills

DEVELOP

  • Coping with difficult conversations
  • Knowing how to elicit meaningful contributions
  • Tackling your questions and boosting your skills

Saskia Dejonge
lead trainer

marta cisneros
lead trainer

€299,00

Only when we are brave enough to explore the darkness...

...will we discover the infinite power of our light.

Brené Brown / American professor, lecturer and author

€299,00

  • Learning or development officers
  • Mentors, managers, people leaders

  • HR officers and line managers

  • Team leads, project managers, division leaders

  • Change managers, innovators

  • Communication freelancers

  • Everyone who is frequently exposed to difficult conversations
  • Coaches or trainers

Russell Dunn

"There are a multitude of trainers and content experts around, but very few are truly able to transfer that knowledge effectively. The Base team has that ability in abundance and delivers in a way that is both engaging and fun. Their enthusiasm, energy and expertise, combined with the effort they put into understanding the needs and culture of the client is the foundation to their success in creating and delivering learning that works."

Zabna Amer

"Saskia is a born leader: intuitive by nature, professional, and constantly attuned to others' feelings. In a group setting, she is able to anticipate the needs of the group and each member, and is able to positively influence a wide audience. She is a strong believer in personal development and is always willing to show you how to raise the bar. Working with Saskia improved my learning journey."

Helène Erftemeijer

"Still benefiting from your inspirational storytelling workshop. Big ideas are growing and number of fans increasing. Putting your personal tips into daily practice helps us to make extra miles!"

Chris Worp

Hans de Jong

"Anja has a rarely found combination of high professionalism and seemingly unconstrained energy and drive. She is creative, fast and adapts quickly to unexpected situations maintaining her calm and professional composure. I strongly recommend her."

Ruzaliya Zainutdinova

"Saskia provided a lively training on consulting services, public presentation, and public speaking skills during my master’s program on International Communication Management at the Hague University of Applied Sciences. It was an eye-opening experience to learn from such a professional. Saskia is coaching in a clear, understandable, and easy way. I recommend her master classes to anyone who wants to master such skills within a short period of time."

Jacqueline Gearhart

"Anja is one of the best lecturers I have had the pleasure of studying under. She offers expertise in reputation management, intercultural communication, and leadership development through training initiatives and applicable techniques. I highly recommend her not merely as a student but to anyone who wants to enhance their communication skills. Her expertise is invaluable, allowing you to retain the information taught long after your time with her has ended."

Saskia Hofman

"They are great trainers, facilitators and coaches. The storytelling workshop was very inspiring, hands on, refreshing and sparkling because of the trainers."

Roger Karner

"I did work with Saskia in 2016 to further improve my communication skills, especially on stage, talking to a big audience. She is super motivating and clear on instructions how to improve and create a even bigger impact. Most impressive to me has been her ability to provide me feedback on videos of mine in german language - which she do not speak, but her feedback was spot on and I could learn and improve. Thank you Saskia and all the best, Roger"

Ingrid Balogh

"Whatever they do, they do it in a big way. The energy and vitality of their presence take you to places you have not been before. With the way they are, naturally and creatively, Saskia and Anja have a huge capacity to inspire and support people into manifesting their bigger self and bigger purpose. If you want to work with someone who has no fear of stepping into the unknown, who is able to dance with joy on a single rope 20 meters above ground, who disrupts the status quo with ease and grace for the sake of the vision she has for you, who will challenge you to step up in every possible way and has the capacity to hold you in your journey, Saskia and Anja are your best choice!"